Tracking
Where is your cargo right now?
Every one of your cartons gets a QR code at the receiving point in China, and at each stage after that the staff there scan it. You watch those scans in @GSR_GROUP_AGENT_bot — in your own account, at any hour, carton by carton. You can also send a GS-code request below — the answer appears here or comes from your manager on Telegram. Every shipment passes through six stages, explained below.
Sample
Sample: this is what the status line looks like. Enter your own code — the answer appears here or arrives on Telegram.
- GS code
- Stage
- Note
- Updated
- Estimated arrival
That code was not found.
Check the code and try again, or message a manager on Telegram — we can find the shipment by your name and receiving date.
Ask on TelegramAsk your manager for the status
The automatic lookup on this page is unavailable right now. Your message is ready — open it in Telegram and your manager replies with the status and a photo.
Ask on TelegramThe bot shows every carton on its own line
The Telegram bot answers from the GSR system, not a manager. That is why it works at night and at weekends: your account shows which stage each carton is at.
@GSR_GROUP_AGENT_bot
Open the botHow to connect
- With your phone number: if it is in the system, the bot recognises you.
- Or through a link your manager sends you.
The status in the bot moves stage by stage — when a warehouse worker scans the QR. It is not a live vehicle position.
What do the statuses mean?
Every shipment passes through six stages. Their meaning is below — the bot and your manager use the same words.
- Received in China
- The cargo arrived at the receiving point in China (Yiwu, Guangzhou or Kashgar): photographed, counted, weighed and measured, entered into the system, and a QR code stuck on every carton. The photo report was sent on Telegram.
- Consolidation
- The cargo is being grouped with other clients’ goods into one truck or container. Every carton is scanned by its QR as it is loaded — that is the stage the bot shows.
- In transit
- The vehicle has left China: via Urumqi to Khorgos, then across Kazakhstan. Truck roughly 15–25 days, air 5–10. There is nothing to scan on the road, so the stage stays put.
- Border and customs
- The cargo is crossing the Khorgos border or clearing customs in Tashkent: declaration, duty and VAT calculation.
- At the Tashkent warehouse
- The cargo reached Tashkent and was scanned again as it was unloaded. Your manager lets you know: collect it yourself or we forward it to your region.
- Delivered
- The cargo was handed to you or your representative. The order is closed.
The GS code and the QR on the carton — what is the difference?
The GS code (shipping mark) is your personal mark: it is issued after the contract, your supplier writes it on the cartons before dispatch, and at receiving in China your goods are identified by it. The QR is stuck on at receiving and belongs to one single carton: it is that QR our warehouse staff scan at every stage. There is nothing for you to scan.
- In the photo-report message: your manager sends the GS code together with the photos at receiving.
- On the cargo tag: every piece carries the code and its dimensions.
- In the contract or invoice: next to the order number.
Cannot find the code? Send your manager your name and the approximate receiving date — we will find it.
Tracking questions
How do I connect to the bot?
Two ways: with your own phone number — if it is in the system, the bot recognises you; or through a link your manager sends you. After that your shipments are in your account.
Do I have to scan the QR myself?
No. We stick the QR on at receiving in China and the staff scan it at every stage. Nothing is asked of you — you simply see the result in the bot.
I have several cartons — will I see them all?
Yes. A QR goes on each carton separately, so each carton also appears separately in the bot.
How often is the status updated?
Whenever a stage changes: receiving in China, loading, border crossing, arrival in Tashkent. While the cargo is in transit the stage stays the same — that is normal, a truck can take 15–25 days. The bot shows the last scan.
Is the arrival date exact?
No, it is an estimate. Transit counts from departure from the China warehouse: truck 15–25 days, air 5–10, rail 20–35. Holidays and border queues can add days.
Can I see photos of my cargo?
Yes. A photo report arrives on Telegram when the cargo is received in China. If you need extra photos on the way, ask your manager.
Contact
The next step is one message.
Whether your goods are already in China or still to be found — write to us: cargo, city, deadline, and we propose a price and a route.
- Office
- 27 Alisher Navoiy Street, Shaykhantakhur district, TashkentView on map
- Hours
- Mon–Sat 9:00–19:00
- Phone
- +998 95 018 33 33